Shipping & returns

SHIPPING POLICY

• We take customer satisfaction very seriously. All our shipments are verified before being sent. However, we cannot guarantee the exact time you may receive your products, as a result of unforeseen circumstances such as weather, holidays or a global pandemic. Furthermore, we cannot be held accountable for any mistakes or errors made by the carrier service providers.

FRIENDS SMOKE & VAPOR also offers shipping insurance.

• If you choose to avail this option FRIENDS SMOKE & VAPOR will cover costs for any damages incurred during shipping. 
• If you choose not to avail our shipping insurance FRIENDS SMOKE & VAPOR will not be held liable for any damages occurred during shipping.